Shipping policy
Last updated: October 25, 2025
Delivery Areas & Products
- We deliver cakes within the Kandy area only.
- Other non-perishable items (like cookies) can be delivered island-wide.
Delivery Timing
- Same-day delivery around Kandy: Orders placed before 10:00 AM will be delivered on the same day.
- Island-wide deliveries: Orders outside Kandy are delivered within 1–3 business days, depending on location and availability.
Order Processing
- Orders are processed once payment is confirmed.
- You will receive a confirmation notification via email or phone once your order is accepted and ready for delivery.
- Please ensure that your delivery address and contact information are accurate to avoid delays.
Shipping Charges
- Delivery charges vary depending on the product type and delivery location.
- Any applicable delivery fees will be displayed at checkout before you confirm your order.
Delivery Issues
- While we aim to deliver on time, delivery times are estimates only and may be affected by traffic, weather, or unforeseen circumstances.
- If your order is delayed, our team will notify you as soon as possible.
- In case of any issues (e.g., wrong item delivered, damaged product), please contact our customer support for assistance.